Viewing and Paying Invoices

All invoices are managed through the TekLan client area. This guide covers how to find outstanding invoices and pay them.

Finding Your Invoices

1. Log in to the client area.
2. Your dashboard shows an Invoices tile with a count of open invoices, and an Invoices section lower on the page listing them with Open and Closed tabs.

Paying an Invoice

1. In the Invoices section on the dashboard, click Make Payment.
2. Any outstanding invoices in your currency will be listed. Select the ones you want to pay.
3. To make a payment of a specific amount (for example to top up account credit), enter an amount in the Other Payment Amount field.
4. Click Continue and complete the payment with your saved card or payment method.

Automatic Payments

If you have a card saved on your account, invoices are collected automatically on the due date. You will receive an email notification before payment is taken.

If automatic payment fails, you will receive an email with a link to pay manually. See the failed payment guide for what happens next.

Paying with Account Credit

If you have a credit balance on your account (from a refund, promotional credit, or manual top-up), it is applied automatically to new invoices before any card payment is taken. The invoice will show a credit deduction line if credit was used.

Downloading a Receipt

Open any closed invoice from the Invoices section on your dashboard. Paid invoices can be downloaded as a PDF from the invoice detail page. If you need an invoice reissued or addressed differently, open a support ticket.