These are the general Terms of service of TekLan Hosting Part of the MrChrissyServices LTD group, should you read these and not fully understand/want clarification - please email legal@mrchrissyservices.co.uk. These Terms (TOS) provide key information about the contractual agreement, including our and your obligations by using this service. This includes any and all websites/applications, support services, products provided by us. The Services are provided by MrChrissyServices LTD (“we,” “us,” “our,” “TekLan Hosting,” or “TekLan”) Please note that the Terms constitute a binding legal agreement between you and MrChrissyServices LTD.
By visiting our websites, installing, and/or using the Services, you acknowledge that you have read the Terms, understand them, and agree to be bound by these Terms. If you are using the Services on behalf of an organisation, you are agreeing to these Terms for that organisation and acknowledging that you have the authority to act on behalf of that organisation and commit to these Terms on behalf of that organisation. If you do not agree with these Terms or any provisions hereof, please do not access and do not use our Services
Illegal activities - We don't condone, support nor encourage Illegal activity on our services. TekLan Hosting is a service to host data online. We merely allow hosting of data via our servers and allow you account based access. By using our service, you agree to act according to the law in the relevant countries We take no responsibility to ensure you know relevant laws - That is your responsibility. If you're unsure seek reputable legal advice before using the service. We assume by using the service you understand and acknowledge this.
Your account is sold per amount of resources over a length of time, this for the account holder only, Employees must be given separate access details, you agree to be responsible for their actions. Should you share your details, accidentally or purposely you will be responsible for anyone using them. We may also bill you for network analysis or technician time if required. You are solely responsible for the content you host or provide with us, if we receive reports of something illegal, undesirable or otherwise unwanted - we reserve the right to remove your content/account - For clarity, this is anything illegal or anything that negatively affects others. We do not allow shared hosting plans to be used for file storage/distribution/backups. We will take action against users abusing the shared hosting plans by rate limiting your speed or suspending the account. If unsure if suitable please feel free to reach out and clarify!
We aim to provide a 99.9% up-time. We will be open and honest about this, more so when we launch our blog where we'll provide a monthly recap eventually. You are required to create a user account to use the Services. If you choose to create a user account, you must provide some information about you and/or your business, this is to create access to our network and allow for basic billing. The details will be used for access and account management. With the exception of email, for marketing (if agreed to) our products/providing and service related updates. Should we suspect there is an issue with fraud - we may request proof of identification.
From time to time, we may use third party services or software in the course of operations. We expressly don't provide any form of assurance over 3rd parties. Payment information – we process billing information through our payment processing partners for payment processing and refund requests. You must maintain and update this information current, truthful, complete, and accurate. You warrant that you are authorised to provide such information. You authorise us to verify your information at any time. If it is found to be untrue, inaccurate, not current or incomplete, we retain the right, in our sole discretion, to suspend or terminate your user account and your access to the Services.
reserve the right to alter these terms at any time.