Domain Privacy and WHOIS Protection

When you register a domain, your contact details — name, address, email, and phone number — are stored in the public WHOIS database. This guide explains how WHOIS works for different domain types and how to update your registrant details.

Updating WHOIS / Registrant Details

The process differs depending on your domain's TLD.

For .com, .net, .org and other gTLDs

1. Log in to the client area.
2. Go to Services, find the domain, and click Manage.
3. In the right sidebar, click Whois.
4. Select the contact to assign to each role (Registrant, Administrative, Technical, Billing) using the dropdowns.
5. Click Update Whois.

Contacts are managed separately under Manage Contacts in the sidebar — you can add, edit, or delete contacts there, and set the default registrant contact.

For .uk / .co.uk / .org.uk domains

1. Go to Services, find the domain, and click Manage.
2. In the right sidebar, click Contacts.
3. Update the E-mail Address, Phone, Name, and Address fields.
4. Click Update Contacts.

.uk Domain WHOIS Privacy

Nominet (the registry for .uk domains) automatically opts personal data out of public display for individual registrants. For company registrations, certain details may still be visible. This is handled by Nominet at the registry level — no additional privacy product is required for most individual registrants.

Registrant Email Verification

ICANN requires the registrant email address to be verified for gTLD domains (.com, .net, .org, etc.). The verification status is shown in the domain's Settings tab in the client area. If your email shows as unverified, check your inbox for a verification email from the registry and click the link inside it. Unverified domains may be suspended by the registry.

What WHOIS Shows

DNS records remain publicly visible regardless of WHOIS privacy settings. To check what is currently shown for your domain:

• Nominet WHOIS for .uk domains
• ICANN Lookup for .com, .net, .org, and other gTLDs