Migrating from Plesk to Enhance

Migrations Updated 19 February 2026

This guide covers moving a website from Plesk to your TekLan Enhance account. Enhance has a built-in import tool that handles the transfer from a Plesk backup file.

Free migration: TekLan offers free website migrations if you would prefer us to handle it. Submit a migration request and we will take care of the transfer.

Step 1: Generate a Plesk Backup

  1. Log in to your Plesk control panel.
  2. Go to Tools and Settings → Backup Manager (or Server Management → Backup Manager).
  3. Click Back Up.
  4. Select the domain or subscription to include and choose Download to local computer.
  5. Click Back Up to generate and download the archive.

The backup file needs to be under 10 GB to upload via the browser.

Step 2: Import into Enhance

  1. Log in to web.teklanhosting.co.uk.
  2. In the left sidebar, go to Websites → Import website.
  3. Click New import.
  4. Select Plesk as the previous hosting provider and click Next step.
  5. Select Upload website backup as the import method and click Next step.
  6. Click Choose file, select your Plesk backup archive, and upload it.
  7. Review the import summary and click Import.

Enhance will extract your files, databases, and domain configuration from the backup automatically.

Step 3: Re-create Email Accounts

Email accounts are not carried over by the import. Create each mailbox manually after the import completes:

  1. Go to Emails in the left sidebar and click Add account.
  2. Enter the same username and set a new password (Plesk passwords cannot be exported).
  3. Update mail client settings on each device. See the email setup guide.

Step 4: Test Without Changing DNS

Preview your site on the new server before pointing the domain. Add a temporary line to your local hosts file:

# Mac/Linux: /etc/hosts  |  Windows: C:\Windows\System32\drivers\etc\hosts
YOUR.TEKLAN.IP  example.com www.example.com

Replace YOUR.TEKLAN.IP with the IP shown in your Enhance account. Test your site thoroughly, then remove the line when done.

Step 5: Cut Over DNS

Reduce the TTL on your DNS A records to 300 (5 minutes) at your current registrar. After a few hours, update the A records to your TekLan IP. Most visitors will reach the new server within minutes.

Keep Plesk running for 48 hours after the cutover to cover slow-propagating resolvers, then cancel it.

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